Effective Date: 03/01/2024

At Avantra Travel, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our website and services, specifically when you submit information through our lead generation forms or other means. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you engage with us:

• Contact Information: Name, email address, phone number, mailing address.

• Travel Preferences: Destinations, travel dates, trip type (e.g., family vacation, business trip), special requests, and budget.

• Demographic Information: Age, gender, and other optional details.

• Usage Data: Information about how you interact with our website, including IP address, browser type, and referral URLs.

• Payment Information: If you book a trip through us, payment details may be collected by a third-party payment processor (we do not store payment details directly).

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: To respond to your inquiries, provide travel recommendations, and offer quotes based on your preferences.

• Lead Nurturing: To send you marketing communications, offers, or updates related to travel, such as special promotions, new destinations, and travel deals.

• Customer Support: To provide assistance with any questions or issues you may have regarding your travel plans.

• Website Optimization: To improve the functionality and content of our website and enhance user experience.

• Compliance and Legal: To comply with legal requirements, resolve disputes, or enforce agreements.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help us with bookings, payment processing, customer service, and marketing.

• Legal Requirements: If required by law or to protect our rights, we may share your information with law enforcement, government agencies, or as necessary for legal proceedings.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including encryption, secure servers, and access controls. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccuracies in your information.

• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.

• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Your Contact Information].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These tools collect information about your behavior on our site, such as pages visited and actions taken, to help us improve the site and personalize your experience.

You can control cookies through your browser settings or by using tools like opt-out features for certain types of tracking. However, disabling cookies may impact your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites, including travel partners and advertisers. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take appropriate steps to remove that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.